Amid food safety concerns, Sushiro, a popular Japanese sushi chain, has upgraded its dining experience. In Tokyo, Osaka, and Nagoya, traditional spinning “kaiten” conveyor belts have been replaced with advanced ones. Customers can now order sushi and other dishes via touchscreen menus displaying food images. Once ordered, a separate conveyor delivers the selected items directly to the table. This high-tech solution aims to enhance food safety, customer satisfaction, and the overall dining experience.

This change resulted from a problem called “sushi terrorism.” People copied viral videos, messing with food and sharing soy sauce on traditional Sushiro conveyor belts, leading to arrests and a big lawsuit. Akindo Sushiro is suing a high school student for 67 million yen ($480,000) after he tampered with sushi on a conveyor belt in a video on social media. This cost the company about 16 billion yen ($115 million) due to fewer restaurant visitors and a lower stock value. The new digital conveyor belts aim to boost hygiene and modernize dining after COVID, but they’ve split customers. Some like less food waste and better cleanliness, while others miss the old Kaiten style.