Lashing out at staff: How can we avoid it?

Pre-reading questions I will read each question. Then, please answer them. 講師がそれぞれの質問を読むので答えましょう。 Was there a time you got angry at a service staff? How do you feel when someone gets angry at you? Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. 単語、意味、例文を読みます。講師に続いて音読しましょう。 admit /ad-MIT/ [verb] – to agree that something is true, especially unwillingly I admit that I didn’t tell my parents about this trip. rude /rood/ [adjective] – not polite; offensive or embarrassing Don’t speak while eating. It’s rude. behavior /bih-HEYV-yer/ [noun] – a particular way of acting Her good behavior attracts many people. quickly /KWIK-lee/ [adverb] – after only a very short…
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