Tag Archive: Health & Lifestyle

Lashing out at staff: How can we avoid it?

Couple on a date angry at a waitress in an outdoor restaurant.  They are upset and dissatisfied with the customer service or the food in the cafe.  The image depicts the food and service industry.

Pre-reading questions I will read each question. Then, please answer them. How would you describe the customer service standards in your country? What are your expectations of a company’s customer service? Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. mistreat /mis-TREET/ [verb] – to treat a person or animal badly or cruelly People who mistreat pets must not be allowed to have them. deal with /deel with/ [phrasal verb] – to talk to someone or meet someone, especially as part of your job They have to deal with rude customers almost every day at work. routine /roo-TEEN/ [noun] – a usual or fixed way…
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Lashing out at staff: How can we avoid it?

Couple on a date angry at a waitress in an outdoor restaurant.  They are upset and dissatisfied with the customer service or the food in the cafe.  The image depicts the food and service industry.

Pre-reading questions I will read each question. Then, please answer them. 講師がそれぞれの質問を読むので答えましょう。 Was there a time you got angry at a service staff? How do you feel when someone gets angry at you? Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. 単語、意味、例文を読みます。講師に続いて音読しましょう。 admit /ad-MIT/ [verb] – to agree that something is true, especially unwillingly I admit that I didn’t tell my parents about this trip. rude /rood/ [adjective] – not polite; offensive or embarrassing Don’t speak while eating. It’s rude. behavior /bih-HEYV-yer/ [noun] – a particular way of acting Her good behavior attracts many people. quickly /KWIK-lee/ [adverb] – after only a very short…
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Lashing out at staff: How can we avoid it?

Couple on a date angry at a waitress in an outdoor restaurant.  They are upset and dissatisfied with the customer service or the food in the cafe.  The image depicts the food and service industry.

Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. inflexible /in-FLEK-suh-buhl/ [adjective] – unable or unwilling to change as conditions or situations change Nurses were having difficulties with their inflexible working schedules. breaking point /BREY-king point/ [noun] – the stage at which your control over yourself or a situation is lost When his son wrecked the family car, things reached a breaking point. mount /mount/ [verb] – to gradually increase, rise, or get bigger The children’s excitement mounts as Christmas approaches. de-escalate /dee-ES-kuh-leyt/ [verb] – to (cause to) become less dangerous or difficult There have been hints that the situation is de-escalating. lash out /lash…
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The behind-the-scenes of being a social media influencer

Female make up influencer record eyelashes care tutorial with sm

Pre-reading questions I will read each question. Then, please answer them. 講師がそれぞれの質問を読むので答えましょう。 Do you follow any social media influencers? Have you thought about being a social media influencer? Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. 単語、意味、例文を読みます。講師に続いて音読しましょう。 unequal /uhn-EE-kwuhl/ [adjective] – not treating everyone the same; unfair Bernie and Adam receive unequal treatment at school. color /KUHL-er/ [noun] – the natural color of a person’s skin, especially when considered in terms of race Southeast Asians normally have darker colors than other Asians. bullying /BOOL-ee/ [noun] – the behavior of a person who hurts or frightens someone smaller or less powerful, often forcing that person…
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The behind-the-scenes of being a social media influencer

Female make up influencer record eyelashes care tutorial with sm

Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. viable /VAHY-uh-buhl/ [adjective] – able to work as intended or able to succeed It doesn’t seem like a viable idea to me. precariously /pri-KAIR-ee-uhs-lee/ [adverb] – in a way that is likely to fall, be damaged, fail, etc. He had lived precariously from one day to the next, wondering what meal to eat. disparity /dih-SPAR-i-tee/ [noun] – a lack of equality or similarity, especially in a way that is not fair Disparity still exists between people of different races. algorithm /AL-guh-rith-uhm/ [noun (social media)] – a way of sorting posts in a users’ feed based on…
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The behind-the-scenes of being a social media influencer

Female make up influencer record eyelashes care tutorial with sm

Pre-reading questions I will read each question. Then, please answer them. What career paths are in demand nowadays in your country? Is being an influencer famous in your country? Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. influencer /IN-floo-uhn-ser/ [noun] – a person who is paid by a company to show and describe its products and services on social media, encouraging other people to buy them She has now started working full-time as an influencer. rocky /ROK-ee/ [adjective] – difficult or uncertain The show is now popular after its rocky start. underappreciate /uhn-der-uh-PREE-shee-ayt/ [verb] – to not hold in sufficiently high esteem Critics underappreciate…
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Catastrophizing: What is it and how can it be stopped?

Head shot stressed young woman holding paper document, bank debt notification, thinking of financial troubles, looking away. Lost in negative thoughts depressed woman worrying about bad news notice.

Pre-reading questions I will read each question. Then, please answer them. How do you feel on your first day at work/at school? What do you do to make sure you will succeed in your plans? Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. envision /en-VIZH-uhn/ [verb] – to imagine or expect something to happen, appear, etc. in a particular way They didn’t envision any issues with the new building. likely /LAHYK-lee/ [adjective] – if something is likely, it will probably happen or is expected The tickets will most likely be expensive. guarantee /gar-uhn-TEE/ [noun] – a promise that something will be done or will…
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Catastrophizing: What is it and how can it be stopped?

Head shot stressed young woman holding paper document, bank debt notification, thinking of financial troubles, looking away. Lost in negative thoughts depressed woman worrying about bad news notice.

Pre-reading questions I will read each question. Then, please answer them. 講師がそれぞれの質問を読むので答えましょう。 Do you often feel anxious? What do you do when you are starting to feel worried? Vocabulary I will read the words, meanings, and sample sentences. Then, repeat after me. 単語、意味、例文を読みます。講師に続いて音読しましょう。 interview /IN-ter-vyoo/ [noun] – a meeting in which someone asks you questions to see if you are suitable for a job or course I was nervous before the interview. situation /sich-oo-EY-shuhn/ [noun] – the set of things that are happening and the conditions that exist at a particular time and place I found myself in an embarrasing situation. habit /HAB-it/ [noun] – something that you do often…
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