IKEA announced on March 31, 2022, that it is permanently implementing its Buy Back & Resell program across 37 US stores starting April 1 after its testing phase last summer. The program is applicable only to personally-used IKEA furniture that is fully functional. The Swedish furniture company won’t accept items that have been altered in any way. Here are some of the returnable items: office drawer cabinets, sideboards, bookcases, small tables, cabinets, dining tables, desks and chairs, and stools without upholstery. Non-IKEA-branded products and recalled items are excluded.
The company will install a section for the “gently used” items that are approved for resale at discounted prices in participating stores. IKEA has already launched a buyback program in the United Kingdom and Ireland in 2021 as part of its plan to reduce its environmental impact. Customers there can trade in gently used products in excellent condition and get store credit worth up to 50% of the original sale price. Secondhand items in “very good” condition earn a 40% credit, and “well-used” products with several scratches get 30% of the original price. There are currently 465 IKEA stores worldwide.