Disney is concerned about a proposed UK law that requires sending reminder notices to streaming service customers every six months. The law aims to ensure customers remember their subscriptions, but Disney believes they already provide clear fee information. They argue that the law is overly controlling and that email reminders may be ignored. Disney wants the reminders to only be sent to industries where people are often tricked, and they think streaming services should be exempt.

In addition, Disney doesn’t agree with the law’s idea of having a 14-day cooling-off period for digital subscription services. Disney says that this could be used by customers who want to watch content within those two weeks and then cancel, which could lead to higher prices for loyal subscribers. Disney thinks that only a few people would benefit from this behavior, while responsible users might have to pay more. The UK government says that the law is meant to encourage competition, protect consumers, and not put too much burden on businesses.